With almost 5 years of outsourcing experience - specifically in a call center setting, I can offer best results when it comes to customer service, office management and critical thinking. With the skills that I have acquired, flexibility and excellent communication stands out which helps me get out of my comfort zone. In general, I am a diligent worker who can work individually or with a team and can work under minimal supervision.
Experience: 5 - 10 years
Skilled in providing real-time assistance to customers, answering inquiries, troubleshooting issues, and resolving problems efficiently. Committed to ensuring customer satisfaction and adept at multitasking to handle multiple customer conversations simultaneously. Strong communication and problem-solving skills with a patient and friendly demeanor.
Experience: 2 - 5 years
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Experience: 1 - 2 years
Teach practical language skills for daily life, including vocabulary and phrases used in common situations. Employ strategies to address individual student needs.
Experience: 5 - 10 years
Demonstrated capacity to quickly learn and adapt to new software and technology solutions as required.
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