Daniella

Daniella Beatrice Salonga

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

December 23rd, 2024 (today)

Member Since

March 4th, 2024

Profile Description

I am a Customer Service Representative with over two years of experience in the industry and a year of experience as an Account/Project Coordinator. I excel at multitasking, and my years of experience in customer-facing roles have honed my communication, time management, and organizational skills. The constant changes in processes have also trained me to adapt and learn easily.
Tools I have used include:

- MS Word / Excel / Powerpoint
- Smartsheet
- Oracle Fusion
- Clarify
- Opus
- Salesforce
- ServiceNow
- Zendesk
- Confluence
- CXOne Softphone
- Genesys
- Google Workspace
- MS Teams / Outlook
- Slack

Language Level:
CEFR: C1 Level

If all of these qualifications are what you are looking for, look no further! I can handle calls, chat, SMS, and/or e-mails. I always ensure customer satisfaction while simultaneously upholding the company’s interest.

If you’re interested, please leave a message.

Top Skills

Experience: 10+ years

Experience: 5 - 10 years

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Over the past year, I have developed a strong proficiency in Smartsheet, rating my skills at a solid 4 out of 5. My experience includes effectively organizing sheets for optimal workflow and utilizing conditional formatting to enhance data visualization and prioritization. This experience has enabled me to streamline project management processes, track progress dynamically, and facilitate team collaboration with greater efficiency.

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: Less than 6 months

Basic Information

Age
27
Gender
Female
Website
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Address
Mandaluyong, Metro Manila
Tests Taken
IQ
Score:  122
English
C2(Advanced/Mastery)
Government ID
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