IT Helpdesk L2 (MSP)
Experienced IT Helpdesk professional with over 7 years of experience providing technical support and customer service to a diverse range of clients. Skilled in troubleshooting and resolving technical issues via phone, email, and live chat. Strong understanding of network infrastructure, operating systems, and various software and hardware platforms. Excellent communication and problem-solving skills.Job Experiences:Local IT- BPO companyTechnical Support Representative (wi