Project Manager | Executive VA | Social Media Manager

• Skilled in creating engaging content for social media, blogs, and marketing campaigns. • Experienced in video editing using tools like CapCut and Adobe Premiere Pro for high-quality, impactful videos. • Proficient in designing visually appealing graphics and posts using Canva and Adobe Photoshop. • Expertise in writing SEO-optimized captions, articles, and scripts to boost audience engagement. • Familiar with content planning, scheduling, and performance tracking on platforms like Instagram, TikTok, YouTube, and Facebook. • Adept at aligning content with brand voice and audience preferences to drive growth and interaction.

• With extensive experience in creating and implementing social media strategies to enhance brand awareness and community engagement. • Proven track record in content creation, audience engagement, and analytics tracking, driving follower growth and higher engagement rates. Proficient in Canva, Capcut, Adobe Photoshop and Premiere Pro. • Experienced in managing multiple social media platforms (Instagram, Facebook, TikTok, YouTube). • Proficient in using tools like Meta Business Suite, Social Pilot, Sprout Social, Agency Analytics, Metricool, Hootsuite for scheduling, performance tracking, and reporting. • Expertise in developing SEO-optimized captions, analyzing trends, and staying updated with platform algorithms.

• 8+ years of experience in managing workflows and optimizing processes to enhance operational efficiency. • Proficient in calendar and email management, travel coordination, and organizing meetings effectively. • Skilled in utilizing tools like Google Workspace, Microsoft Office Suite, Notion, Trello, Asana, Airtable, and Slack for task organization and team collaboration. • Experienced in project management, including team coordination, budget oversight, and delivering projects on schedule. • Strong multitasking, problem-solving, and attention-to-detail skills, thriving in fast-paced environments. • Excellent communication and interpersonal skills, ensuring smooth collaboration with clients and team members.

• Familiar with e-commerce platforms such as Shopify, Amazon, Lazada, and Shopee. • Experienced in product listing, updating inventory, and managing orders across multiple platforms. • Knowledgeable in optimizing product descriptions and visuals to enhance customer engagement. • Basic understanding of tracking performance metrics and implementing promotional strategies.

• Familiar with creating and customizing websites using platforms like WordPress, Shopify, and Wix. • Knowledgeable in designing page layouts that are visually appealing and user-friendly. • Proficient in integrating e-commerce features such as product listings, payment gateways, and shopping carts. • Familiar with optimizing websites for mobile responsiveness and SEO.

• Familiar with identifying potential customers through online research and outreach. • Experienced in collecting and organizing contact details such as email addresses, phone numbers, and social media profiles. • Skilled in using tools like LinkedIn, Google, and online directories to find leads. • Knowledgeable in sending introductory emails or messages to initiate customer interest. • Basic understanding of tracking and managing leads using spreadsheets or CRM tools.

• Experienced in providing exceptional customer service through email, live chat, and social media platforms. • Skilled in addressing customer inquiries, resolving issues, and ensuring satisfaction with prompt and professional responses. • Strong communication and interpersonal skills to handle diverse customer needs effectively. • Familiar with conflict resolution techniques and building positive relationships with customers to promote brand loyalty.