Ma

General Virtual Assitant with eComm Live Chat/Email Support

With Timeproof

mark as hired

Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

March 11th, 2025 (yesterday)

Member Since

February 25th, 2024

Profile Description

Hi! I'm Ma. Upgrade to see actual info Upgrade to see actual info, a dedicated General Virtual Assistant and Email/Chat Support Representative with expertise in Shopify and Gorgias. I specialize in providing top-notch customer service, handling inquiries, order processing, dispute resolution, and administrative tasks with efficiency and professionalism.

With a keen eye for detail and strong problem-solving skills, I ensure smooth customer interactions, brand consistency, and high satisfaction rates. My experience with Shopify allows me to manage orders, refunds, and product inquiries seamlessly, while my proficiency in Gorgias ensures efficient customer support management.

I am highly organized, tech-savvy, and adaptable, making me a valuable asset to any eCommerce business looking for reliable support. Let’s work together to elevate your customer service experience!

Skills & Expertise:
>Email & Live Chat Support (Gorgias)
Shopify Order Processing & Dispute Resolution
Customer Inquiries & Issue Resolution
Administrative Support & Data Entry
Brand-Aligned Customer Communication

I'm excited to bring my skills to your team! Let's connect and discuss how I can help your business thrive.