Jessica

Customer Service Specialist

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 2nd, 2025 (2 days ago)

Member Since

February 24th, 2024

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info. I have 5 years of experience as customer service representative for sales and after sales thru calls and emails. 

I consider myself equipped with all the Virtual Assistant skills needed for a job but I know I still need to learn a lot. I am highly trainable and can easily learn tasks. I am willing to take any test trial to prove my worth for the job.

My Skills and Qualification:
- 5 years experience of customer service representative.
- Good in writing, reading and speaking in English.
- Flexible in schedule.
- Can work under pressure.
- Can do multitasking.

Top Skills

Experience: 2 - 5 years

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Handled customer inquiries and suggestions courteously and professionally. Clarified customer issues and determined root cause of problems to resolve product or service complaints. Educated customers about billing, payment processing and support policies and procedures.

Experience: 6 months - 1 year

Reviewed and screened applicant resumes to identify qualified candidates. Oversaw and managed hiring process and assisted human resources. Partnered with management team to coordinate on-boarding and off-boarding processes. Documented human resources records and maintained confidentiality of sensitive personal information. Organized new employee orientation schedules for new hires. Screened applicant resumes and coordinated both phone and in-person interviews.

Other Skills

Experience: 2 - 5 years

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Handled customer inquiries and suggestions courteously and professionally.

Experience: 1 - 2 years

Maintain a filing system.

Basic Information

Age
30
Gender
Female
Website
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Address
General Trias, Cavite
Tests Taken
None
Government ID
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