Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

January 29th, 2025 (yesterday)

Member Since

February 20th, 2024

Profile Description

Hi,
Thank you for checking out my profile, here is a quick overview of my skills and strengths.
I worked in BPO company for almost 4yrs, With 2 different company, the first one that i worked with is a Financial account where in i handled OUTBOUND and INBOUND Calls, the 2nd Company is a HealthCare Account, I'm a Fax Associate but sometimes i do OUTBOUND Calls if its necessary.I believe my knowledge and expertise will be a great help to be part of your growing team, since I am well organized,efficient and self motivated.
WORK EXPERIENCED
*2yrs Working As Pre-Underwriter loan Specialist/Customer Service in Financial Account
(Handled OUTBOUND and INBOUND CALLS)
*2yrs Working As Fax Assoicate/Customer Service In HealthCare account
(Handled OUTBOUND CALLS)
*1yr Experience As Sales Representative in Ecommerce
*1yr Experience As Gaming Console Support Specialist
My skills:
*Outstanding Customer Service
* Attention to Details
*Organized
*Great Communication
*Managing Teams
*Quick Learner
*Flexible
*Excellent Verbal and Written Communications Skills
*Familiar With Microsoft Office
*Familiar with Canva and Adobe
*Familiar with Zendesk,Salesforce,CRM,Shopify
Achievements & Awards
• Reached 200% of the Quota During Nesting Period as loan officer
• Didn’t Fail to reached the monthly Quota as Loan Officer for almost 2yrs
• Top Agent for 3 Consecutive Months as Loan Officer
• Perfect QA Score
• Passed the KPI Score Card every month as Customer Service
• Passed QA Scan Every Week as Customer Service
• Received CSAT During 1 week Nesting as Customer Service