Donald

 Shift Lead / Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

High school diploma

Last Active

April 4th, 2025 (2 days ago)

Member Since

February 18th, 2024

Profile Description

I am a customer service representative with experiences in handling clients and customers with online or virtual needs. I am also a Shift Lead, managing over 300 people a day with regards operations knowledge and processes. I'm currently seeking a work opportunity that offers a wide range of benefits with time flexibility.

Top Skills

Experience: 2 - 5 years

I was a full time call center agent for 3 years and was handpicked to be upskilled three times in one company. My communication and multi-tasking skills are my best attributes/skill in terms of customer service.

Experience: 1 - 2 years

I was a Shift Lead for almost 2 years and leading a team with over 300 agents/employees with operation's knowledge and processes. Leading an entirely big team with diverse personalities and attributes.

Experience: 1 - 2 years

I studied in the School of Teacher Education - Major in English, I have experiences in terms of student teaching, freelance tutoring, and conducting an English Proficiency trainings in different business units. Training and coaching is also part of my experience as a Shift Lead.

Other Skills

Experience: 2 - 5 years

I have been competing in various national competitions such as a makeup artistry context, painting contest, and school events both online and face to face.

Basic Information

Age
24
Gender
Male
Website
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Address
Pasay City
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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