Aliana

Virtual Assistant

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Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

High school diploma

Last Active

February 14th, 2025 (2 days ago)

Member Since

February 15th, 2024

Profile Description

Hi there!

I’ve worked in the BPO industry for a little over 6 years now. I’ve handled different Lines of Business like Account Management, Technical Support, Sales, Online Food Delivery, Collections, and an Admin role. I took care of email, chat, and phone support before. I’ve worked in an Administrative role for almost a year now and as a Virtual Assistant for 3 months.

In my most recent role as a Launch Coordinator, I did many tasks similar to those of Virtual Assistants, including:

Communicating with the internal team and our clients
Scheduling meetings for different folks in different time zones
Taking notes during meetings
Creating documents, presentations, and other preparations needed for meetings
Acting as the middleman between the internal team and our clients, providing updates to each department
Conducting interviews and skills assessments of candidates to help our clients select associates
Creating skills exercises and interview guides
Ensuring all documents needed are ready before the launch date and suggesting wiggle room for potential roadblocks

While being a Launch Coordinator, I also worked as a short-term rental Virtual Assistant where I handled Sales/Reservations. My tasks included:

Communicating with guests via chat and email
Data entry, such as updating our sales tracker, data, and call logs daily
Scheduling calls with guests and our sales experts
Managing time efficiently
Managing our email inbox by creating labels, organizing emails, and responding when needed

I am highly organized and detail-oriented, proficient with tools like Google Workspace, Hubspot, Zoom, Asana, Airtable, Salesforce, Zendesk, JIRA, Slack, Guesty, Akia, Loom, Microsoft Suite, and more. I work well independently, adapt quickly, and ask the right questions. I’m enthusiastic about learning new things and thrive when challenged.

I’m very big on communication, so please send me a message if you’re interested!

Top Skills

Experience: 6 months - 1 year

Other Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Basic Information

Age
26
Gender
Female
Website
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Address
Paranaque, Metro Manila
Tests Taken
IQ
Score:  130
DISC
Dominance: 42%
Influence: 7%
Steadiness: 15%
Compliance: 36%
English
C2(Advanced/Mastery)
Government ID
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