Hi there!
I’ve worked in the BPO industry for a little over 6 years now. I’ve handled different Lines of Business like Account Management, Technical Support, Sales, Online Food Delivery, Collections, and an Admin role. I took care of
In my most recent role as a Launch Coordinator, I did many tasks similar to those of Virtual Assistants, including:
Communicating with the internal team and our clients
Scheduling meetings for different folks in different time zones
Taking notes during meetings
Creating documents, presentations, and other preparations needed for meetings
Acting as the middleman between the internal team and our clients, providing updates to each department
Conducting interviews and skills assessments of candidates to help our clients select associates
Creating skills exercises and interview guides
Ensuring all documents needed are ready before the launch date and suggesting wiggle room for potential roadblocks
While being a Launch Coordinator, I also worked as a short-term rental Virtual Assistant where I handled Sales/Reservations. My tasks included:
Communicating with guests via chat and
Data entry, such as updating our sales tracker, data, and call logs daily
Scheduling calls with guests and our sales experts
Managing time efficiently
Managing our
I am highly organized and detail-oriented, proficient with tools like Google Workspace, Hubspot, Zoom, Asana, Airtable, Salesforce, Zendesk, JIRA, Slack, Guesty, Akia, Loom, Microsoft Suite, and more. I work well independently, adapt quickly, and ask the right questions. I’m enthusiastic about learning new things and thrive when challenged.
I’m very big on communication, so please send me a message if you’re interested!
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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