Team Leader/Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 31st, 2025 (7 days ago)

Member Since

July 28th, 2016

Profile Description

 
I possess seven years of experience in the call center
industry, beginning as a Customer Service Support representative waybackUpgrade to see actual info. During this time, I learned the importance of providing timely resolutions and ensuring a
positive customer experience while meeting key performance indicators (KPIs).
Advancing in my career, I achieved the role of Team Leader, where I honed my
leadership skills and fostered strong interpersonal relationships. In this
capacity, I focused on coaching teaUpgrade to see actual infombers and facilitating their professional
growth within the organization. I firmly believe in challenging teaUpgrade to see actual infombers to
develop their skills and excel in their respective roles.
 
Currently, I serve as a Software Asset Management
Consultant, holding certification as a Microsoft Certified Professional (MCP)
for Azure and Asset Management. In this role, I provide technical consultation
to organizations regarding their IT assets and software license management. My
responsibilities include ensuring IT compliance, making recommendations for optimization, and reporting on financial cost savings associated with IT asset management.