CSR & Back Office Pro | Skilled in Data Entry, Email Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 25th, 2024 (4 days ago)

Member Since

January 16th, 2024

Profile Description

Customer Relationship Management (CRM):
Pipedrive: Lead management, tracking sales activities, maintaining client communications.
Shopify: Order management, handling shipping details, turnaround tracking, and customer support.
Zendesk & Gorgias: Manage customer inquiries, track support tickets, and enhance customer service
experiences.
Amazon Seller Central: Order processing, inventory updates, and customer interaction for the marketplace
operations.
ServiceTitan: Managing service orders, scheduling, invoicing, and customer communication for service-based
businesses.
Other CRM Platforms: Experience updating client information, tracking orders, generating sales reports, and
monitoring client engagement across various CRM systems.
Communication & Call Management: Proficient in RingCentral, Aircall, and Avaya for both internal and customer
communications.
Technical Skills:
Tracking Platforms: Familiar with tracking shipments through FedEx and UPS.
Microsoft Office: Basic proficiency in Excel, PowerPoint, and Word for document and presentation creation.
Canva: Basic design and graphic editing skills