Virtual Assistant-Short Term Rentals, Customer Service, Property Management

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 25th, 2024 (3 days ago)

Member Since

December 16th, 2023

Profile Description

Short Term Rentals Management:
Oversee the booking process, including responding to inquiries, managing reservations, and coordinating check-ins and check-outs.
Maintain property listings on various platforms, ensuring accurate and up-to-date information.
Handle guest communication and address any issues or concerns promptly.
Property Management:
Conduct property inspections and ensure that all maintenance and cleanliness standards are met.
Coordinate with maintenance personnel or vendors for repairs and improvements.
Assist in the development and implementation of property management procedures.
Customer Service:
Provide exceptional customer service to guests, responding to inquiries, resolving issues, and ensuring a positive experience.
Manage customer feedback and reviews to continuously improve service quality.
Handle inquiries and concerns from property owners or stakeholders with professionalism and efficiency.
Administrative Support:
Assist in organizing and maintaining documentation related to property management, reservations, and customer interactions.
Schedule appointments, manage calendars, and coordinate various administrative tasks.
Experience:
5 years of experience as a Virtual Assistant.
4 years of experience in Short Term Rentals management.
2 years of experience in Property Management.
15 years of overall experience in Customer Service.