Resourceful professional with 4+ years in customer service, virtual assistance, and quality assurance. Skilled at connecting people, solving problems, and driving results—whether booking MedSpa clients, coaching teams, or helping medical providers get paid. Organized, versatile, and ready to make an impact!
Experience: 2 - 5 years
Experience: Less than 6 months
Outbound calls and texts to lead for a medical spa, setting up their appointments and provide post-service assistance. Proficient in Calendly, Vagaroo, and other calendars.
Experience: Less than 6 months
Calls Workers Compensation Board NY, WC Adjuster or attorney’s office to verify status of claim, resolve denials, requests reprocessing, and obtain payment details.
Experience: Less than 6 months
As part time lead generation, gathers leads information via Google and social media
Experience: 1 - 2 years
Develops materials, conducts coaching sessions, audits calls, delivers feedback, collaborates with client on process optimization
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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