Michaella
Virtual Assistant. Chat Support. Data Entry. Admin Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.20/hour ($915.20/month)
Bachelors degree
Last Active
April 4th, 2025 (2 days ago)
Member Since
November 29th, 2023
Profile Description
I'm the Missing Ingredient to organize your team and increase your business
margins.
Let's work together!
High-Speed Internet & Equipment - Globally
competitive tools
Business Minded & Bred in Leadership - Your
success is my goal
Wherever you are – I’ll be there to support you
Discover the Reasons Business Owners Choose to
Partner with Me:
Customer Service
Lead calling, nurturing, and follow-up
Customer support via calls,
Handling incoming inquiries and resolving tickets
p
Managing client communications and nurturing client
relationships
Appointment Setting and
Calendar Management
Efficiently managing schedules and appointments ????
Appointment setting for seamless operations
Data Management and Accuracy
Data entry
and CRM management
Creating and updating SOPs
Ensuring
data accuracy and analysis
Conducting in-depth research, including market and
SWOT analysis
Content Creation and Design
Creating pitch decks and compelling presentations
Designing company-aligned documents and visuals
Administrative Support
HR-related tasks such as new hire training,
onboarding/offboarding, and employee relations
Managing payroll
Team and Client Management
Building and nurturing client relationships
Team management, including quality assurance, team
huddles and 1:1 coaching
KPI and quota management
Now, you wouldn't want to miss out on this package
deal!
Top Skills
Human Resources
Experience: 1 - 2 years
As a Human Resources professional, I made significant contributions to workforce development and employee satisfaction within a 2 years tenure. Streamlined recruitment processes, resulting in a reduction in time-to-hire. Successfully facilitated onboarding programs that enhanced new employee assimilation and productivity. Implemented employee engagement initiatives, leading to a notable improvement in staff morale. My proactive approach to addressing HR challenges and fostering a positive workplace culture played a pivotal role in achieving measurable results within a short timeframe.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Assisted customers via phone, email, and in person to resolve inquiries and complaints promptly. Provided product knowledge and recommendations, maintaining a 95% satisfaction rate. Managed customer interactions using CRM software and collaborated with cross-functional teams. Contributed to the development of customer service policies and procedures. Participated in ongoing training sessions to enhance communication and problem-solving skills. Skills: Strong communication and problem-solving abilities. Empathy and adaptability in dynamic environments. Attention to detail and efficient time management. Collaboration and conflict resolution skills. Proficiency in CRM software and Microsoft Office Suite.
Office and Administration » File Management
Experience: 2 - 5 years
Marketing » Content Creation » Social Media Content Creation
Experience: Less than 6 months
Video Editing
Experience: Less than 6 months
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bagac, Bataan
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 35
- Influence: 33
- Steadiness: 21
- Compliance: 12
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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