Current Employment Status:
Hired Part Time on Jul 28, 2024
With over 5 years of experience in customer service, administrative support, and project management, I am a detail-oriented and resourceful virtual assistant who thrives on challenges.
Key Skills:
Executive Support: Keeping schedules organized, setting up meetings, and managing
Administrative Help: Handling important tasks like data entry and document organization to keep your business on track.
Customer Care: Offering great support through clear communication and problem-solving to keep customers happy.
Medical Reception: Scheduling appointments and managing patient records with care and professionalism in healthcare settings.
Soft Skills:
Communication
Teamwork
Problem-solving
Time management
Critical thinking
Decision-making
Organizational skills
Stress management
Hard Skills:
Customer Care
Outbound & Inbound Calls
Billing
Data Entry (40 WPM with 99?curacy)
Tools Proficient In:
MS Office Suite
Google Suite
Adobe
DocuSign
Canva
Calendly
E-mail Systems: Slack, Outlook, Gmail, Teams
CRMs: VoIP/Softphone - Five9, Nice-in Contact, Bria, Dialpad, Zoom, Salesforce, RingCentral, Follow Up Boss, gLOCOM
Healthcare Software: ECW, Touchstone, Zocdoc, Heno, HelloNote, RainTree, InSync, Artiva
Ready to lighten your workload? Let’s connect and discuss how I can be a valuable asset to your team!
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
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