Quennie

General Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Bachelors degree

Last Active

December 4th, 2024 (yesterday)

Member Since

October 13th, 2023

Profile Description

I’m Upgrade to see actual info Upgrade to see actual info.  I graduated at the University of San Jose Recoletos last 2013 as Cum Laude.  Despite being a working student I was able to finish my studies with honors.  I have been joggling work and studies while I was in college. I have been to fast food industry as branch cashier.  I worked there for almost a year while studying.  I also have experience in network marketing as a side hustle to earn extra income to support my needs while studying.  I gained alot of skills back then such as being resilient, resourceful and time management.  Those skills I gained were very helpful when I landed different jobs from different companies.
I’m a seasoned Administrative professional.  I’ve worked with several leading companies in the Philippines.  Even though I have few years of experience in Virtual assistance, I've done various jobs in Customer Service, Administration and Bookkeeping.  With nearly 6 years of experience in administrative and bookkeeping roles and over 3 years in customer service within the BPO and banking sectors. I've become proficient in various tools such as Accounting tools like Quickbooks and Xero, communication tools such as Zoom, slack, Google Meet, MS Teams and Skype and Admin tools like Microsoft Office Suite , Goohle Suite and dropbox.  
During the pandemic, I dedicated over 3 years in engaging with virtual clients while working at a Social Insurance company (PhilHealth).  The company successfully transitioned to online transactions in response to the pandemic, allowing me to work remotely with our clients. My responsibilities included managing emails, handling phone calls, processing invoices, maintaining bookkeeping records, preparing meeting minutes and reports, as well as facilitating forums through digital conferencing platforms like Zoom, MS Teams, and Google Meet. It was a rewarding experience to adapt to the virtual environment and effectively support our clients through various digital channels.
Prior to that I worked as a Customer Service representative in the BPO industry.  This role thought me how to adapt quickly to the diverse needs of the clients, remain calm under pressure and improve communication skills.   I then transitioned to being a Customer Service Associate or Bank Teller where I interacted directly with customers and processed banking transactions. Later, at a financing corporation, I worked as a Money Market Trader and assistant to the manager, handling multi-million portfolios and maintaining investor relationships.
Apart from my professional experiences, I am also skilled in basic graphic designing using graphic designing tool like Canva, as well as video editing using tools like capcut and adobe premiere.  I'm also knowledgeable with social media platforms like facebook, instagram, Upgrade to see actual info and twitter.  
While I may have few years of experience in Virtual assistance, I'm a quick learner.Throughout my career I found that my strenghts lie in my ability to adapt quickly, learn fast and solve problems effectively. 
I am the best person you need for this job because I have the necessary skills for virtual assistance and I have good administrative abilities.  In addition, I can communicate well and work effectively in a team.  I do understand how important it is to be reliable and hardworking in this field.  I am dedicated in providing excellent results that goes beyond what was expected and help you improve your company.
When you choose me, I'll continue to keep on  striving for improvement and encourage the others to do the same.  I am really looking forward to the possibility of working together and making an impact on your team.  Thank you so much for thinking about me.

Top Skills

I have been doing Administrative tasks for almost 6 years. I specialized in email management, answering and directing phone calls, invoice processing, handling calendar events, organizing reports and documents, setting up meetings, conduct forums & orientation and of course data entry tasks which includes updating existing records of clients, verify data by comparing database records to source documents received and corrects data where necessary, registration of new members for availment of Insurance Benefits, processing claims, populating forms with essential information of the members to generate PhilHealth Identification Number and Member Data Record. I also perform special projects assigned by the manager which includes visiting clients such as business owners, public and privately owned organizations or LGUs in order to conduct orientations and mobile service desks to process and update their membership records and follow up payment for their premium contribution order to increase membership and collection target.

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
32
Gender
Female
Website
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Address
Danao, Cebu
Tests Taken
None
Government ID
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