Maridel
Virtual Assistant | Customer Support Specialists
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
March 24th, 2025 (5 days ago)
Member Since
October 4th, 2023
Profile Description
*Respond to
*Track team feedback/requests in client-provided platform
*Provide support for basic troubleshooting
*Answer customer queries related to product/service
*Support client-related FAQs/troubleshooting
*Respond with urgency, care and goal of resolving issues to complete
transactions/generate revenue
*Escalate inquiries when necessary and other adhoc tasks.
*Handling and analyzing price match requests
*Updating inventory issues and inform customers through
*Authorize return created by the customer
*Analyzing and refunding return queues manually
Top Skills
E-Commerce » Amazon
Experience: 2 - 5 years
E-Commerce » Shopify
Experience: 2 - 5 years
Office and Administration » Google Sheets
Experience: 2 - 5 years
Other Skills
Marketing » CRM » NetSuite CRM
Experience: 6 months - 1 year
Project Management » Basecamp
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Email Handling
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Liloan, Cebu
- Tests Taken
- IQ
- Score: 117
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
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