Customer Service Specialist
I am a highly-engaged and customer-centric professional with over 6 years of experience in the customer service industry. I have managed to handle accounts related to telecommunications, sales, and retail which helped me gained extensive experience in handling customer inquiries in relation to their services, accounts, payments, resolving complaints, and providing exceptional service that results in a positive customer relationship through various CRM software such as Gladly, Zendesk, and Google