Maricel

Expert Customer Care Rep |Personal Assistant | Admin Support

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

March 23rd, 2025 (3 days ago)

Member Since

October 1st, 2023

Profile Description

As a highly organized and results-driven Virtual Assistant with over six years of experience in
administrative, sales, and customer service support, I have a strong foundation in optimizing business
operations and enhancing productivity. By managing schedules, handling customer inquiries, cold
calling, and appointment setting, I ensure seamless day-to-day operations that drive efficiency and
client satisfaction. My self-motivated approach, excellent communication skills, and ability to
multitask in fast-paced environments enable me to deliver exceptional support across various
industries. 

Key strengths: 
• Expertise in administrative support, customer service, and sales assistance. 
• Strong organizational skills for managing schedules, appointments, and inquiries. 
• Proven ability to streamline operations and improve business efficiency. 
• Proficiency in CRM systems, administrative tools, and social media management. 

I am eager to leverage my skills to contribute to your organization, ensuring smooth operations,
enhanced client experiences, and optimized business processes in a dynamic and fast-paced
environment.

Top Skills

Experience: Less than 6 months

- Make outbound calls to potential clients - Pitch products and services to prospects - Build and maintain relationships with clients - Schedule meetings and appointments for the sales team - Maintain accurate records of calls and client interactions

Experience: 2 - 5 years

Manage large amounts of Inbound Calls in a timely manner • Provided provider service and assisted provider with questions regarding claim status, appeal status, corrected claim status and etc. • Furnishing health care practitioners with details regarding members' benefits. • Familiarizing and remaining up-to-date with changes in health care plans and tariffs. • Performed other job-related duties as assigned by management or within the scope of this position’s responsibilities.

Experience: 2 - 5 years

Assisting customers with resolving technical issues by troubleshooting mobile phones, networks, home broadband issues. • Responding to call from customers who need help with a product or order, including assisting them with technical issues or ordering replacement parts or products • Performed other job-related duties as assigned by management or within the scope of this position’s responsibilities

Other Skills

Experience: Less than 6 months

Record and update call outcomes, client interactions, and relevant property details in the CRM system

Experience: Less than 6 months

Initiate contact with property owners who are selling their homes as “For Sale by Owner” (FSBO) Present and explain the benefits of listing their property on the Multiple Listing Service (MLS) Maintain regular follow up with potential clients to nurture leads and close sales. Record and update call outcomes, client interactions, and relevant property details in the CRM system

Experience: Less than 6 months

* Conducting sales calls to potential clients * Assisting in closing property management contracts * Providing excellent customer service to clients

Experience: 6 months - 1 year

Contact potential client to use our services for listing their property a platform called ( MLS ).

Experience: 5 - 10 years

Achieved and exceeded sales goals by developing and implementing effective sales strategies. • Created and delivered presentations to potential and existing customers to promote products and services. • Performed other job-related duties as assigned by management or within the scope of this position’s responsibilities.

Experience: 6 months - 1 year

Basic Graphic design

Basic Information

Age
40
Gender
Female
Website
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Address
Imus, Cavite
Tests Taken
IQ
Score:  104
DISC
Dominance: 30
Influence: 20
Steadiness: 43
Compliance: 7
English
C1(Advanced)
Government ID
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