Rikka

Customer Service l Order Fulfillment Expert l Email Support l Phone Support

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Associates degree

Last Active

April 5th, 2025 (yesterday)

Member Since

June 1st, 2016

Profile Description

Customer Service Support expert for Phone, Email & Chat l Order Fulfillment Expert l Vast knowledge in ECommerce like Shopify, Dropified, Aliexpress, Freshdesk, Zendesk, WooCommerce etc. l Knowledge in MS applications and Google Docs l Facebook Business Page moderator l Basic data Entry

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

I started being an Email Support year 2017, my niche is E-Commerce.

Customer Support » Ecommerce

Experience: 2 - 5 years

Have been working as Customer Support ( Email Support ) for E-Commerce businesses.

Office and Administration » Data Entry

Experience: 2 - 5 years

I have experience in admin tasks like data entries in Google Docs, Google Sheets etc. as part of my tasks as Team Lead

Other Skills

E-Commerce

Experience: 2 - 5 years

I have been working for E-Commerce clients since 2017, handling emails.

Customer Support » Phone Support

Experience: 5 - 10 years

Before I started working from home as an Email Support, I'm a call center agent for almost 8 years for different BPO companies.

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

I am very familiar with Shopify since this is the main platforms that my clients has been using since I started as Email Support

Customer Support » Customer Service » Gorgias

Experience: Less than 6 months

I have used Gorgias as CRM for one of my clients.

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Santarosa City, Laguna

Tests Taken: IQ
Score: 126: DISC
Dominance: 33
Influence: 42
Steadiness: 20
Compliance: 5: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”