Virtual Assistant|Customer Service Expert|Quality Analyst

Overview

Looking for full-time work (6 hours/day)

at $7.00/hour ($924.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 26th, 2025 (5 days ago)

Member Since

September 11th, 2023

Profile Description

I am a highly skilled and detail-oriented Virtual Assistant with 5 years of experience in customer service, quality analysis, and administrative support. My expertise spans multiple industries, including telecommunications, collections, healthcare, and recruitment. I have also worked as a Subject Matter Expert (SME), managing team leads and ensuring top-tier quality in customer interactions.
What I Offer:
? Customer Service Excellence – Proven ability to handle inquiries, resolve issues, and enhance customer satisfaction.

? Quality Analysis & Process Improvement – Experienced in monitoring and evaluating interactions to maintain high standards.

? Administrative Support – Skilled in data entry, email management, scheduling, and other essential administrative tasks.

? Team Leadership & Training – Experience in mentoring, coaching, and guiding teams to achieve performance goals.
I am highly adaptable, detail-oriented, and committed to delivering efficient and high-quality support. Whether you need customer service expertise, quality monitoring, or administrative assistance, I am here to help your business thrive.
Let’s connect and discuss how I can contribute to your success!