Carl
MS Excel, Google Sheets, and Google Data Studio Enthusiast
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.12/hour ($901.12/month)
Bachelors degree
Last Active
December 17th, 2024 (47 days ago)
Member Since
September 10th, 2023
Profile Description
My most recent job involves product facilitation/training on auto insurance.
My technical expertise revolves around MS Excel, Google Sheets, and Google Data Studio, which allowed me to create databases from scratch, extract the data, and convert them into readable information which suits every user (agent, QA, trainer, team leader, manager, and client).
Top Skills
Customer Support » Customer Service
Experience: 10+ years
I handled US accounts (telecommunications, cable, satellite radio, auto insurance) since 2005, and was a consistent CSAT/NPS performer as an agent. As a trainer, I guided my one of my training classes in averaging one of the highest NPS scores for a training class.
Office and Administration » Quality Assurance
Experience: 10+ years
I was a QA for over 7 years and was a QA Manager for almost 5 years. As a QA, I evaluated calls for telecommunications, cable, and auto insurance accounts. As a QA Manager, I created reports and did data analysis for a home improvement account.
Other Skills
Marketing » Marketing Analytics » Google Data Studio
Experience: 2 - 5 years
I've used and created dashboards from scratch using Google Data Studio since 2020.
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
I've worked or companies that didn't have any databases for their QA team. My experience involved creating their QA processes, QA forms, and maintaining the master file for the company to be able to review the QA performance of each team and team members on a daily, weekly, monthly, and/or yearly basis. This work also involve creating charts for the client, team leads, and managers for easy analysis.
Basic Information
- Age
- 45
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Lapulapu City, Cebu
- Tests Taken
- IQ
- Score: 132
- DISC
- Dominance: 28
- Influence: 10
- Steadiness: 31
- Compliance: 31
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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