I am a Customer Service Representative with 10 years of experience in retail industry and with 1 year experience in Social Media Marketing (VA). I am known for my friendly and professional demeanor, my ability to resolve customer issues quickly and efficient, and my passion for providing excellent customer service. I am also skilled social media marketer with experience in creating and managing social media campaigns, generating leads and increasing brand awareness.
I am confident that I can use my skills and experience to make a positive impact on your company. I am a team player who is always willing to give extra mile. I am also a quick learner and I am always eager to take on new challenges.
I want to be known as a worker who os dedicated to providing excellent customer service and who is always looking for ways to improve the customer experience. I am also passionate about social media marketing and I want to use my skills to help businesses grow their reach and engage with their customers.
Experience: 5 - 10 years
Working in a retail industry also includes E-commerce Management, this is one of my task to process orders via e-com or online orders. I am the one who checked the availability of the items that has been sent by e-com management. Once done checking in our system I do process it by putting the tracking number and customer details.
Experience: 6 months - 1 year
As an facebook marketers I am able to create and manage Facebook advertising campaigns, posting and responsibilities to respond in facebook comments and messaging.
Experience: 5 - 10 years
Communication, as an customer support I am able to communicate effectively with customers, both verbally and writing.
Experience: 5 - 10 years
Working in a retail industry also includes the inventory job description, as an Office in charge (OIC) in my previous job one of my responsibilities is to monitor our products inventory everyday and make an reports every end of the month. This is important to track and to know which product is an fast moving or low slow moving items.
Experience: 6 months - 1 year
As an social media marketing I have experience in Content creation that need to be able to create engaging and informative content that will attract possible customers and retain followers. This includes social media posts thru facebook and Instagram.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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