Customer Service Representative / Social Media Marketing

Working in a retail industry also includes E-commerce Management, this is one of my task to process orders via e-com or online orders. I am the one who checked the availability of the items that has been sent by e-com management. Once done checking in our system I do process it by putting the tracking number and customer details.

As an facebook marketers I am able to create and manage Facebook advertising campaigns, posting and responsibilities to respond in facebook comments and messaging.

Communication, as an customer support I am able to communicate effectively with customers, both verbally and writing.

Working in a retail industry also includes the inventory job description, as an Office in charge (OIC) in my previous job one of my responsibilities is to monitor our products inventory everyday and make an reports every end of the month. This is important to track and to know which product is an fast moving or low slow moving items.

As an social media marketing I have experience in Content creation that need to be able to create engaging and informative content that will attract possible customers and retain followers. This includes social media posts thru facebook and Instagram.