Maria

Virtual Assistant | Property Manager | Guest Communications

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

February 14th, 2025 (3 days ago)

Member Since

August 27th, 2023

Profile Description

Experienced property manager and dynamic guest service professional with over five years of expertise in managing reservations, guest communications, and delivering exceptional customer care across platforms like Airbnb, VRBO, Upgrade to see actual info, Hostaway, OwnerRez, Pricelabs, and Guesty. Recognized for achieving outstanding customer satisfaction through innovative problem-solving, multitasking, and personalized service, with a strong track record in optimizing operations and maximizing efficiency.Driven by a passion for enhancing guest experiences, I bring a detail-oriented and reliable approach to work while fostering strong customer relationships. Awarded for excellence in research and known for adaptability in fast-paced environments, I am seeking a role where I can leverage my expertise to contribute to operational success, achieve seamless service delivery, and drive exceptional outcomes for both guests and organizations.

Top Skills

Professional Services » Management Services » Property Management

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 2 - 5 years

Office and Administration » Attention to Detail

Experience: 2 - 5 years

Other Skills

Office and Administration » Problem Solving

Experience: 2 - 5 years

Office and Administration » Multitasking

Experience: 2 - 5 years

Office and Administration » Task Prioritization

Experience: 1 - 2 years

Marketing » CRM » Microsoft Dynamics 365

Experience: 2 - 5 years

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

Been working for Airbnb as a Resolutions Support Ambassador. Consistent Top agent

Customer Support » Chat Support

Experience: 1 - 2 years

Had 3 years experience for a healthcare account for both Chat and Calls

Office and Administration » Calendar Management

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 1 - 2 years

Basic Information

Age
27
Gender
Female
Website
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Address
Talisay, Cebu
Tests Taken
DISC
Dominance: 30
Influence: 70
Steadiness: 52
Compliance: 59
English
C2(Advanced/Mastery)
Government ID
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