Xyron

Seasoned BPO/RPO Team Leader | Appointment Setter

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

January 9th, 2025 (4 days ago)

Member Since

August 24th, 2023

Profile Description

I have more than 12 years experience leading a team, both in the BPO and RPO industry, driving results and performance. First 10+ years with Citibank Australia Credit cards & US Retail Bank (BPO), while the recent 1.5 years handling recruiting teams searching for candidates in the US, for Clinical, non-Clinical & Nurse Practitioner roles.
I transitioned to appointment setting and have done outbound calls to business owners (used GoHighLevel CRM) under a Business coach in AU. I used to book an average of 2 appointments per day.
I also did SMS appointment setting with a Real Estate Investor in the US, buying and selling vacant lots. Minimum of 2 and maximum of 8 booked appointments per day. I also did scrubbing of lists (DataTree), comping of lot prices (RedFin) and provided offer ranges to prospects.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

Handled customer service or customer support teams under Citigroup. They catered to AU credit card clients and US Retail Bank clients.

Professional Services » Management Services » Call Center Operations Management

Experience: 5 - 10 years

Handled customer service or customer support teams under Citigroup. They catered to AU credit card clients and US Retail Bank clients.

Human Resources » Recruiting » US recruiting

Experience: 1 - 2 years

Handled 2 teams of recruiters when I was with PSG Global Solutions. Our clients were Advanced Clinical (clinical and non-clinical roles) and Chasm Partners (registered nurse and nurse practitioner roles).