I have 14 year relevant experience for doing tech and IT support over the phone, remote and onsite for both corporate (B2B) and consumer customers. I background working to an
ITO, BPO and MSP companies. I have knowledge using the following tools.
N-able
SolarWinds
Cisco Meraki
O365 Admin portal
Connectwise
ServiceNow
I support mostly Windows computers, Network and a bit of servers and a little Linux and Mac systems.
Experience: 10+ years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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