Medical Receptionist /Customer Service Representative/Qualit

Responsible for answering general inquiries regarding plans and services, billing concern, plan modification, scheduling an appointment for the installation of their requested services like Internet service, home phone, security service and cable. Processing online orders through the company website. Calling out new and existing customers to discuss current offers that will suit their needs. Responsible for attending chat and emails by providing accurate information based on the customers queries. Walking the customers through basic troubleshooting for any technical problem. Directing them to the correct Tier if the issue still persists.

As a Medical Receptionist, we schedule appointments, manage inbound and outbound calls, attend emails, verify insurance, and maintaining patient records up to date and coordinate with facilities and providers.

Answering incoming calls, checking insurance eligibility, general inquiries, response to emails, attending chats, doing call backs and manage appointment between patients and a Doctor. Make changes to Doctors schedule if necessary. Coordinate with Nurses and Doctors when needed. Checking result or reports as soon as available on the system. Adding or creating new patients profile. Ensuring existing patients data is up to date. Doing some administrative task like scanning documents and calendar management.

Services Offered: Accurate and timely data entry. Data validation and cleaning. Spreadsheet management and reporting. Database maintenance and updating. Customized data solutions to fit your specific needs.