Carmela

Cold Caller / Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $10.23/hour ($1,799.99/month)

Associates degree

Last Active

December 19th, 2024 (today)

Member Since

June 23rd, 2023

Profile Description

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During my eleven years as a call center agent, I have not only developedexcellent communication skills and impeccable customer service abilities, butI have also gained valuable experience in sales. I have a proven track recordof upselling and cross-selling products and services to customers, effectivelyincreasing revenue for the company. I am skilled at identifying customerneeds, presenting solutions, and closing deals with professionalism Upgrade to see actual info addition to my call center experience, I also have five years of experienceas a sourcing specialist, where I polished my skills in screening candidates,conducting interviews, negotiating contracts, and managing supplierrelationships. This experience has further enhanced my sales skills as I havehad to negotiate favorable terms and secure the best deals for the company.I am passionate about delivering unparalleled service and adding value tothe organizations I work for. I believe that my combination of call center,sourcing, and sales experience makes me a valuable asset to any company I join. I amconfident that my skills align with the requirements of this role, particularlyin driving sales, unmatched customer satisfaction, and achieving targets.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Customer Support

Experience: Less than 6 months

Other Skills

Human Resources » Recruiting

Experience: 2 - 5 years

Customer Support » Sales Support

Experience: 5 - 10 years

Office and Administration » Data Capture

Experience: 2 - 5 years

Office and Administration » Microsoft Word

Experience: 2 - 5 years

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Human Resources » Recruiting » US recruiting

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: 6 months - 1 year

Cloud Services » IBM Cloud » Analytics

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Basic Information

Age
35
Gender
Female
Website
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Address
Valenzuela, Metro Manila
Tests Taken
IQ
Score:  102
DISC
Dominance: 36
Influence: 9
Steadiness: 32
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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How this Marketing Director Drives Business Growth On and Offline
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