Virtual Assistant/Customer Service

Operations & Project Management – I’ve led teams, managed sales operations, and handled executive-level tasks. Whether it’s streamlining workflows, overseeing projects, or keeping everything on track, I get things done efficiently.

Customer Service and Client Acquisition- With years in the BPO industry handling U.S. and Australian clients, I know how to keep customers happy, solve problems fast, and build lasting relationships. I anticipate needs before they even come up, making interactions smooth and efficient.

Digital Marketing & Social Media Management – I know how to grow brands online through content, social media engagement, and marketing strategies. From running campaigns to managing affiliate marketing efforts, I ensure businesses reach the right audience.

Sales & Lead Generation – I’ve been in sales leadership, which means I know how to find leads, convert them into customers, and increase revenue. I understand customer psychology and what it takes to close deals.

Training & Coaching – I’m passionate about mentoring aspiring virtual assistants, especially in my community. I love guiding people, helping them break into digital careers, and sharing what I’ve learned along the way.

Chatbot Development & AI Automation – I’m currently developing a chatbot project for a client and my own portfolio. I have a strong grasp of AI-powered automation for customer support, but I’m still refining my expertise in this area.

Affiliate Marketing & Travel Partnerships – I’ve recently dived into affiliate marketing, focusing on the travel industry. I know how to promote services and connect people with great travel deals, but I’m still optimizing my approach for better results.

Cybersecurity & Tech Career Advocacy – I’m big on helping people explore digital careers like cybersecurity and engineering. While I guide others in these fields, I’m also expanding my own technical expertise.