Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
December 31st, 2024 (3 days ago)
Member Since
June 19th, 2023
Profile Description
Experienced Customer Account Specialist with 5 years of expertise in collections, technical sales, and customer service. Skilled in managing inbound and outbound calls, resolving customer issues, and driving sales through effective communication. With 3 years of remote work experience, I have consistently met collection targets, provided technical solutions, and built strong customer relationships. Passionate about delivering exceptional service while achieving company goals.
Top Skills
Customer Support » Customer Service » Conflict resolution
Experience: 5 - 10 years
Managing and resolving billing issues and disputes effectively while maintaining customer relationships in a professional manner.
Office and Administration » Account Management
Experience: 2 - 5 years
Managing a portfolio of accounts, tracking payment statuses, and ensuring timely collections.
Office and Administration » Data Collection » Skip Tracing
Experience: 2 - 5 years
Locating individuals or businesses that have moved or changed contact details to recover debts.
Other Skills
Customer Support » Sales Support » Lead Generation
Experience: 2 - 5 years
Identifying potential customers and generating new sales opportunities.
Customer Support » Active Listening
Experience: 5 - 10 years
Attentively listening to customer inquiries, complaints, and feedback to provide effective solutions.
Coaching » Credit Repair » Risk Assessment
Experience: 2 - 5 years
Evaluating customer payment history and financial capacity to determine appropriate collection actions.
Customer Support » Product Knowledge
Experience: 1 - 2 years
Deep understanding of technical products or services and their benefits to clients.
Office and Administration » Adaptability
Experience: 5 - 10 years
Quickly adjusting to changes in processes, customer needs, and technology while working remotely.
Office and Administration » Time Management
Experience: 5 - 10 years
Effectively managing your time to meet deadlines, targets, and customer needs while working remotely.
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Cultivating strong, long-term relationships with customers to ensure satisfaction and repeat business.
Office and Administration » Multitasking
Experience: 5 - 10 years
Ability to handle multiple customer inquiries, accounts, and responsibilities simultaneously.
Office and Administration » Tech-Savvy
Experience: 5 - 10 years
Comfortable with using customer service platforms, collection software, CRM systems, and remote communication tools.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig City, Metro Manila
- Tests Taken
- IQ
- Score: 86
- DISC
- Dominance: 34
- Influence: 16
- Steadiness: 17
- Compliance: 33
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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