Jhon

Customer Service Expert / Virtual Assistant

80 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Bachelors degree

Last Active

September 25th, 2024 (today)

Member Since

June 18th, 2023

Profile Description

If you're looking for a customer service expert, you should consider my application because I have a 6 years of experience is BPO industry and consistent top performer and earned a title of Team coach production from my previous job. I handled multiple accounts in telecommunications and
financial services in US such as Sprint/T-mobile and Greendot Bank. I handled a team for 6 months and take supervisor's call or escalation call at the same time.
I am a multi-skilled customer service expert with extensive customer service experience. Experienced in inbound and outbound calls, emails and chats with excellent communications skills.

Top Skills

Coaching

Experience: 2 - 5 years

I've been a team coached and handled 10-15 agents in Greendot bank

Customer Support

Experience: 5 - 10 years

I have 6 years BPO experience for Invoice in telecommunication and financial services company in US.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

I've been using excel for 10 years since when I was in college and now at work.

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

In my previous job, we're using Salsesforce to navigate customer account information.

Cloud Services » Azure

Experience: 2 - 5 years

Basic Information

Age
27
Gender
Male
Website
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Address
Makati City, Metro Manila
Tests Taken
None
Uploaded ID
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