If you're looking for a customer service expert, you should consider my application because I have a 6 years of experience is BPO industry and consistent top performer and earned a title of Team coach production from my previous job. I handled multiple accounts in telecommunications and
financial services in US such as Sprint/T-mobile and Greendot Bank. I handled a team for 6 months and take supervisor's call or escalation call at the same time.
I am a multi-skilled customer service expert with extensive customer service experience. Experienced in inbound and outbound calls,
Experience: 2 - 5 years
I've been a team coached and handled 10-15 agents in Greendot bank
Experience: 5 - 10 years
I have 6 years BPO experience for Invoice in telecommunication and financial services company in US.
Experience: 5 - 10 years
I've been using excel for 10 years since when I was in college and now at work.
Experience: 2 - 5 years
In my previous job, we're using Salsesforce to navigate customer account information.
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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