Been on this job for almost 5 years! Most of my duties are assisting customers' inquiries, complaints, and information about certain products. May take orders, and process returns, or refunds. Past accounts/clients are courier, grocery, and e-commerce. Knows using Gorgias, Zendesk, and Shopify.
Experience: 2 - 5 years
Worked with Big and small businesses, can handle emails and chat and even social media account messages from customers!
Experience: 2 - 5 years
Experience: 1 - 2 years
Can do basic tasks such as canceling, refunds, any customers' inquiries to update on their account
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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