Email Support/ Customer Service Representative

Handled Order inquiries/concerns - solving customers issue - provide excellent customer service/satisfaction - answering customers inquiry - simple trouble shooting - assisting customer with their payment issue - assisting customer in placing order

Handled retail account. - Problem solving - answering customer inquiry. - do outbound emails - coordinating with the warehouse - reaching out courier - assisting in placing orders

solving customers issue - provide excellent customer service/satisfaction - answering customers inquiry - simple trouble shooting - assisting customer with their payment issue - assisting customer in placing order

As a Zendesk Support Specialist, I specialize in leveraging the Zendesk platform to provide top-notch customer support solutions. With expertise in managing tickets, resolving inquiries, and optimizing workflows, I am dedicated to delivering timely and effective assistance to our valued customers. Through meticulous ticket management, insightful analytics, and proactive communication, I ensure that every customer receives the attention and resolution they deserve, fostering positive relationships and enhancing satisfaction levels.

Taking careAs an Amazon Customer Service Representative, I am dedicated to delivering exceptional support to ensure a seamless shopping experience for our customers. With a focus on resolving inquiries promptly and courteously, I am committed to addressing concerns ranging from order tracking to product inquiries. Equipped with comprehensive knowledge of Amazon's policies and procedures, I strive to exceed expectations and uphold the reputation of the world's largest online marketplace.

Handled retail account. - answering customer inquiry - assisting customer in placing order - simple troubleshooting - problem solving

As an Order Input Specialist, I play a crucial role in ensuring accurate and efficient processing of orders through meticulous data entry into spreadsheets. With a keen eye for detail and proficiency in spreadsheet management, I meticulously input order information, including product details, quantities, and customer data. My commitment to accuracy and timeliness guarantees that orders are processed swiftly and seamlessly, contributing to the smooth operation of our organization's fulfillment process.

As a Gorgias Support Specialist, I specialize in harnessing the capabilities of the Gorgias platform to deliver exceptional customer support solutions. With expertise in managing tickets, streamlining inquiries, and optimizing workflows, I am dedicated to providing timely and effective assistance to our valued customers. Through meticulous ticket management, insightful analytics, and proactive communication, I ensure that every customer interaction is handled efficiently and with care, fostering positive relationships and elevating satisfaction levels.