Jennica
Medical Virtual Assistant | Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
December 2nd, 2024 (yesterday)
Member Since
May 16th, 2023
Profile Description
Hi, there!
I understand how tedious it is to read multiple and lengthy so let me be straightforward with you.
I'm a certified Medical Virtual Assistant with HIPAA certification eager to join your team with a proven track record as a Customer Service Representative at Wellcare and Humana for 5 years. I bring up this experience excelling in task such as prescription refills, member's eligibility, claims processing, patient inquiries and collaboration with Healthcare providers. Coupled with my deep understanding of HIPAA verification and medical terminology. I am well prepared and seamlessly integrate to your team. My skills extend to critical areas such as prior authorization, insurance verification and appointment scheduling. My commitment to excellence and passion for healthcare make me confident in my ability to significantly contribute to your team's success.
If you are looking for someone who can start immediately then you can hire me.
Thank you for considering my application. Have a great day!
Your next VA,
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: Less than 6 months
Customer Support » Healthcare
Experience: 1 - 2 years
Other Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
HUMANA - CINCINNATI, OHIO | CUSTOMER SUPPORT & PHARMACY ASSISTANT January 9, 2023 - January 15, 2024 Familiarizing yourself with and remaining up-to-date with changes in member’s account. Greeting members in a friendly, professional manner using the suggested script. Answering telephonic and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and healthcare practitioners with details regarding members’ prescription. Advising members of outstanding co-payments. Refilling prescription and transferring prescription from local pharmacy to humana mail order pharmacy. Cancelling members’ plans upon their request or due to recurrent non-payment, if directed by your line manager
Customer Support » Customer Service
Experience: Less than 6 months
Professional Services » Medical Services » Patient Care
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Hagonoy, Bulacan
- Tests Taken
- IQ
- Score: 129
- DISC
- Dominance: 31
- Influence: 19
- Steadiness: 33
- Compliance: 17
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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