Graphic Designer | Social Media Manager | Talent Acquisition Specialist | Sales

I have over 2 years of experience in managing social media platforms, crafting content strategies, and engaging audiences across channels like Facebook, Instagram, LinkedIn, TikTok, YouTube and Twitter. I’ve successfully increased brand visibility and user engagement through tailored campaigns, analytics-driven insights, and consistent content creation. My strengths include content scheduling, community management, and utilizing social media tools like Meta Business Suite, Hootsuite and Buffer to optimize performance and reach.

Over the past few years, I’ve gained solid experience in graphic design, working on diverse projects that include branding, digital marketing materials, and social media assets. I’m proficient with industry-standard software like Adobe Creative Suite and Canva and have developed a strong eye for detail, color theory, and typography. I pride myself on delivering visually compelling designs that align with client goals and project objectives.

With 2–5 years of comprehensive customer service experience, I have built a strong foundation in delivering excellent support across multiple platforms, including chat, email, and phone. My responsibilities have included managing high volumes of inquiries, providing technical support for software and hardware issues, and troubleshooting a wide range of problems. In my role, I have efficiently resolved customer concerns, ranging from product information and service queries to technical troubleshooting and follow-up on unresolved issues. I am highly skilled at adapting communication styles to suit each customer, ensuring a personalized and empathetic experience.

Over the past 1–2 years, I have successfully recruited candidates for a range of roles, including entry-level to mid-level positions. My experience includes sourcing talent through various platforms, screening resumes, conducting initial interviews, and coordinating with hiring managers to ensure a smooth recruitment process. I have developed skills in assessing candidate qualifications, managing interview logistics, and providing feedback to applicants. My focus has been on identifying the right fit for both the role and the company's culture.

With 2–5 years of experience as a virtual assistant, I have supported clients in managing their day-to-day administrative tasks, streamlining operations, and improving productivity. My expertise includes calendar management, email handling, data entry, and organizing travel arrangements. I am also proficient in using various project management tools and software, such as Microsoft Office, Google Workspace, and Asana, to coordinate projects and meet deadlines efficiently. I have experience in managing client communication, providing customer support, and maintaining confidentiality in handling sensitive information. My ability to multitask, prioritize effectively, and adapt to new systems quickly has allowed me to deliver high-quality support across different time zones and industries.