Kate

Customer Experience Support and Management

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $13.40/hour ($2,358.40/month)

Bachelors degree

Last Active

January 2nd, 2025 (yesterday)

Member Since

May 8th, 2023

Profile Description

Results-driven professional with over 3 years of experience in the Business Process Outsourcing (BPO) industry, including over 1 year in a Team Lead role. Possesses a strong background in customer service, accumulating a total of several years of hands-on experience. Additionally, brings 4 years of expertise in maritime management and shipping line Upgrade to see actual infow seeking to leverage my diverse skill set and passion for providing exceptional service to transition into a career as a Virtual Assistant.

Top Skills

Experienced administrative professional skilled in team leadership, administrative management, and data analysis. Proficient in calendar and inbox management, coordinating day-to-day operations, and creating impactful presentations to communicate data-driven insights. Client-facing expertise in understanding requirements and providing tailored solutions. Detail-oriented, organized, and adept at managing multiple tasks and deadlines. Able to streamline processes and enhance productivity using various software and tools. Ready to contribute to organizational success through efficient administrative support and valuable data analysis.

Experienced BPO team leader skilled in operations management, KPI management, and performance improvement. Proficient in conducting coachings, facilitating team meetings, and conducting business reviews. Expertise in data analysis and delivering impactful presentations to communicate insights. Client-facing experience in understanding needs and delivering tailored solutions. Proficient in streamlining processes and enhancing productivity using software and tools. Detail-oriented, organized, and adept at managing multiple tasks and deadlines. Ready to drive operational excellence and deliver outstanding results.

Experience: 1 - 2 years

As a dedicated life coach, I empower individuals to reach their full potential. With a strong background as a team leader, I've successfully promoted six individuals by honing their skills and guiding them towards their career goals. I specialize in guiding, coaching, and motivating individuals to become future leaders. I help them uncover strengths, develop new skills, and overcome obstacles to achieve personal and professional aspirations. Creating a supportive and empowering environment, I emphasize effective communication, active listening, and empathy to understand individual needs and challenges. My expertise lies in developing personalized coaching plans tailored to each client's specific goals. Through proven techniques, goal setting, and accountability, I help clients overcome limitations, build confidence, and take decisive actions towards their desired outcomes. If you're seeking a passionate and experienced life coach who can unlock your potential, I'm here to guide you on your journey. Together, we'll create a roadmap to success and bring about positive transformations in your life.

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Batangas City, Batangas
Tests Taken
IQ
Score:  110
DISC
Dominance: 47%
Influence: 7%
Steadiness: 34%
Compliance: 13%
English
C2(Advanced/Mastery)
Government ID
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