Kristina

Salesforce Admin| Email Chat & Phone Support |Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 10th, 2025 (yesterday)

Member Since

April 24th, 2023

Profile Description

An experienced professional skilled in both customer service and data entry. With 8 years of expertise, I specialize in delivering exceptional customer support and maintaining precise data records. Let's work together to enhance customer satisfaction and optimize data management processes.

In addition to my customer-centric approach, I possess a strong proficiency in data entry and management. I excel in handling large volumes of information with precision and speed, maintaining data integrity while meeting tight deadlines.

Key Skills:

Proficient in customer service best practices, including active listening, problem-solving, and conflict resolution.

Extensive experience in various CRM platforms and ticketing systems.

Advanced proficiency in data entry, including accuracy, speed, and attention to detail.

Strong organizational skills with the ability to multitask effectively in a fast-paced environment.

Excellent written and verbal communication skills, with a focus on clarity and professionalism.

I thrive in collaborative environments where teamwork and continuous improvement are valued. If you're seeking a proactive and reliable Customer Service Representative with a passion for data accuracy, I'd love to discuss how I can contribute to your team's success.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

A proficient technical support specialist. With expertise in troubleshooting and problem-solving, I excel in resolving technical issues promptly and effectively. Let's ensure seamless operation of your systems and technology.

Customer Support » Customer Service

Experience: 5 - 10 years

Versatile Customer Support Specialist Your go-to for comprehensive customer support across chat, email, and phone. With adept communication skills and a knack for problem-solving, I ensure prompt and effective resolution of inquiries across all channels.

Customer Support » Customer Relationship Management

Experience: 5 - 10 years

As a seasoned professional in Customer Relationship Management, I bring extensive expertise in nurturing client relationships, enhancing customer experiences, and implementing effective CRM strategies to drive business growth. Let's collaborate to elevate your customer engagement and propel your organization towards greater success.

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Freelance System Administrator with 2 certification earned (Basic and Advanced System Administrator Certification). Solves business problems by customizing the Salesforce Platform.

Office and Administration » Data Entry

Experience: 5 - 10 years

Skilled in data entry and office administration. With precision and organization, I handle data tasks seamlessly to support smooth office operations.

Office and Administration » Email Management

Experience: 5 - 10 years

Monitors and maintains the companys network email system; performs quality and spot checks of system performance. Troubleshoots and resolves users problems with and related to email systems. Collaborates with department heads regarding requested improvements and expansions to existing system.

Human Resources » Recruiting » Candidate Sourcing

Experience: 1 - 2 years

An experienced candidate sourcer. With a keen eye for talent and extensive sourcing strategies, I specialize in identifying top candidates to meet your hiring needs.

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Imus, Cavite

Tests Taken: IQ
Score: 95: DISC
Dominance: 46%
Influence: 11%
Steadiness: 36%
Compliance: 7%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”