Customer Service Representative, STR Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 27th, 2025 (yesterday)

Member Since

April 3rd, 2023

Profile Description

Experienced Virtual Assistant | Short-Term Rental Specialist | Customer Service Expert
Detail-oriented and results-driven Virtual Assistant with expertise in short-term rental management, guest relations, and property operations. With over two years of experience in the hospitality and property management industry, I specialize in guest communication, calendar management, listing optimization, and issue resolution to ensure seamless operations and exceptional guest experiences.
Assistant Property Manager | Short-Term Rental Operations
Managed daily operations of rental properties, ensuring smooth check-ins/check-outs and prompt issue resolution.Handled calendar management, updated availability, adjusted pricing based on demand, and prevented double bookings.Optimized listings by updating property descriptions and pricing strategies to maximize bookings.Conducted market research to identify trends and ensure competitive pricing.
Customer Service Representative – VRBO | Booking & Guest Support
Assisted property owners and guests with booking inquiries, issue resolution, and platform navigation.Effectively communicated with Airbnb and VRBO support to resolve disputes and enhance customer satisfaction.Provided policy guidance, payment assistance, and review management to maintain platform compliance.
 Why Work With Me? Strong problem-solving skills and ability to work independently. Tech-savvy and adaptable to new tools and systems. Committed to delivering top-tier guest experiences and operational efficiency.