Michelle

Customer Service Agent | Data Analyst |Virtual Assistant 

50 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Not Specified

Last Active

November 30th, 2024 (2 days ago)

Member Since

April 1st, 2023

Profile Description

I am an experienced Email and Chat Support Specialist with 3 years of customer service experience. I am dedicated to providing prompt, personalized, and empathetic email interactions that enhance customer satisfaction and loyalty.What I Offer:Prompt & Personalized Responses: Timely and tailored responses to meet customer needs.Problem Resolution: Skilled in troubleshooting and offering clear, effective solutions.Clear Communication: Articulate, jargon-free emails ensuring customers receive accurate information.Empathy & Professionalism: Approaching each interaction with empathy, ensuring customers feel valued.Why Choose Me:Proven Experience: 3 years in this field, with expertise in customer service and team leadership.
Exceptional Writing Skills: Clear, compelling email communication that aligns with your brand's voice.Efficiency: Timely responses that prevent delays and maintain customer satisfaction.Adaptability: I adjust to your company’s tone and guidelines.Client Collaboration: I actively seek feedback to align with your customer service goals.I would love to discuss how I can contribute to your customer satisfaction goals. Please feel free to reach out with any questions or to explore how we can collaborate.Thank you for your consideration!Best regards,Upgrade to see actual info

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 6 months - 1 year

Other Skills

Customer Support » Customer Service

Experience: 6 months - 1 year

Customer Support » Customer Service » Gorgias

Experience: 6 months - 1 year

Basic Information

Age
26
Gender
Female
Website
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Address
Pasig, Metro Manila
Tests Taken
IQ
Score:  127
DISC
Dominance: 43
Influence: 14
Steadiness: 21
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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