Mark

Senior Sales Manager / HR Specialist / Property Manager

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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

May 17th, 2024 (3 days ago)

Member Since

March 26th, 2023

Profile Description

Seasoned with almost 9 years of BPO experience plus 5 months of Virtual Assistance experience, I have acquired skill sets such as Property Management, Customer Service Support, Technical Support, Sales, proficiency in Microsoft Office Suite, Google Workspace, Email Management, Administrative, and Human Resource Management. I am continually open to learning new skills that would hone me better to help growing businesses achieve its vision and strategic goals.

WORK EXPERIENCE:

Prosper Real Estate (Property Manager / Virtual Assistant) 2024-Present
-Receives inbound calls from tenants or prospects regarding maintenance, rent collections, lease agreements, property application, showing, move in/outs, disputes, and evictions. 
-Make outbound calls to follow up work orders for maintenance.
-Delegates issues to specific departments.
-Monitor guest card creation and showing schedules.
-Update tenant information in AppFolio.

Telesynergy Corp. (Administrative Personnel / HR Specialist) Upgrade to see actual info
-In charge of recruitment and sourcing process.
-Conducts company orientation.
-Assistant to the General Manager and HR Director.
-Handles exit interviews and administrative hearings.
-Send out emails to the Account Managers regarding memorandums.
-Talking to clients about potential hirings.
-Updating time logs and making sure all employee time logs are complete on the cutoff day.
-In charge of employee evaluation.
-Handles employee complaints and grievances.

Telesynergy Corp. (Sales Account Manager) Upgrade to see actual info
-Determines key performance indicators and developing team performance tactics.
-Conduct sales and communication coaching.
-Creates daily sales and agent performance report.

Telesynergy Corp. (Sales Representative) Upgrade to see actual info
-Receives technical inbound calls from customers regarding their phone and subscription.
-Caters billing inquiries and disputes.
-Upsells new products and subscriptions.

IQOR Philippines - Talisay City (Technical Support for Sprint) Upgrade to see actual info
-Receives technical inbound calls from customers regarding their phone and subscription.
-Caters billing inquiries and disputes.
-Upsells new products and subscriptions.

CONVERGYS - BACOLOD (Customer Account Executive for Comcast) Upgrade to see actual info
-Receives technical inbound calls from customers regarding their phone, cable, internet, and upsells subscription upgrade.
-Answers inquiries, investigates, and provides resolution to billing issues.

For reference, here is the link for my drive that contains my updated CV, work at home setup, and equipment - Upgrade to see actual info

Top Skills

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Other Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Marketing » Email Marketing

Marketing » Content Creation » Creative Writing

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support

Customer Support » Phone Support

Customer Support » Sales Support

Basic Information

Age
29
Gender
Male
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
None
Uploaded ID
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