Hi! Welcome to my profile. I am an experienced professional in the Business Process Outsourcing industry. I have expertise in Inbound Customer Service and Data Analysis.
Inbound Customer Service:
With 3 years and 5 months in Customer Service, I have acquired and developed my English communications skills together with the deeper knowledge and understanding on how to execute not only excellent customer service but also customer satisfaction. I've been to E-commerce which extended my skill set to Sales, and telecommunications that led me to be an expert in billing as well.
Data Analysis:
With my strong background in Data Analysis, I can guarantee accuracy in my output. I've worked for another telecommunications company that focuses in verification where I also did outbound calls to ensure data legitimacy and accuracy, on top of the main task which is manual checking. I've also been in utilities where I did billing and invoicing for accounts which requires great attention to detail and problem-solving skills.
If you're looking for a Customer Service Representative or Data Analyst, I would love to connect and discuss how we can collaborate towards your goals.
Experience: 2 - 5 years
I have been in this role for different projects such as telecommunications and e-commerce for US and UK-based companies.
Experience: 2 - 5 years
Experience: 1 - 2 years
I have been an e-commerce Customer Support for 1 and a half year.
Experience: 2 - 5 years
4 years and 3 months of total experience in using Microsoft Excel as one of the main tools.
Experience: 2 - 5 years
I have been in a Utility Bill Associate for almost 4 years where I used tools such as Microsoft Excel, SAP, and Citrix.
Experience: 2 - 5 years
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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