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I am a tenured Operations Team Leader with diverse knowledge and experience in retail banking and operations. I specialize in Fraud Cases and Billing Disputes. Drives business metrics (Net Promoter Score, CSAT, Service Levels, Value Enhancement, Call Handling Time, Profitability, Schedule adherence, Quality). Monitoring customer servicing calls to ensure flawless servicing execution of Relationship Care to drive positive customer experience. Provide daily coaching to Customer Care Professionals.

Senior Billing Analyst for Oracle Netsuite Philippines for 8 Years.Role:• To ensure timely billing of customer invoice as well as recurring billing.• To maintain document procedures• To answer email for any invoice related query• To issue credit memos or adjustment in customer invoiceJRW Lighting Accounts Specialist for 2 years• To post vendor invoices in Netsuite for payment• To issue timely billing invoice to customer for payment/

Have you been looking for a personal virtual assistant? Why you should select me as a personal virtual assistant? I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling

Have you been looking for a personal virtual assistant? Why you should select me as a personal virtual assistant? I am an skilled virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling re

I had been in the Technical Support for more than 10 years. My experience include various Enterprise Solutions support integrated with technology-specific server and network environments including Microsoft, Cisco, VMWare and Citrix. Has certifications on the following:* Cisco Certified Networking Associate – Routing & Switching* Microsoft Certified Professional* Microsoft Certified Solutions Associate* ITIL 2011 Foundation* Microsoft 365 (Teams and Teams Rooms SME)

Have you been looking for a personal virtual assistant? Why you should select me as a personal virtual assistant? I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office

I have been in the virtual industry for more than 10 years and it really broaden my knowledge in many fields. See experiences below:+Sales (Top Seller)+Customer service+Travel Specialist+Executive Assistant +Social Media Manager+ My typing speed is 70 wpm+Google Business Profile ManagerAlso, I worked as a Researcher which is a big plus because it honed my unquestionable keen to details and organization. Being a front liner, you need to be fa

HELLO! WELCOME TO MY SERVICESI'm Dani, the "game-changer", and I'm thrilled to offer a unique blend of virtual assistant services to elevate your business operations.EXECUTIVE ASSISTANT- Calendar Management- Email Management- Meeting Support- File Management- Point of Contact- Project Coordination- Research- Administrative SupportOPERATIONS MANAGEMENT- Create a Central database to store and access documents

Have you been looking for a personal virtual assistant? Why you should select me as a personal virtual assistant? My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management, Email Handling, and other general admin tasks. I am a beginner in this field but i am willing to learn,

A not so ordinary Lead Technical & Customer support with over 12 years of experience providing phone, e-mail, chat, and remote technical support for clients across the world. Leading the process automation and digitization transformation through application development focused on improving consultant experience, efficiency, productivity and process improvement.A dedicated employee who focuses on time management, prioritizing, and multitasking. Technical & Custom