I am an experienced professional with a diverse background in HVAC/R services, customer support, and technical skills, along with extensive experience in the maritime industry as a ship engine oiler with VShips. Throughout my career, I have gained hands-on experience in air conditioning and refrigeration installation, repair, and maintenance. I’ve worked with both commercial and residential systems, including heavy-duty air conditioners like chilled-type aircon, ceiling cassettes, split/window types, and refrigerators.
My roles at NBO HVAC Corp, Love Electronics, and TEKO App allowed me to develop a strong technical foundation, handling everything from installations and repairs to client bookings. In addition to my HVAC experience, I have worked as a crew member at McDonald's, where I upheld customer service standards, and as part of the Bureau of Fire Protection, assisting in emergency response operations.
I also gained valuable customer support experience with Concentrix, where I developed strong communication skills and learned how to manage and resolve customer concerns effectively. Additionally, I previously ran my own air conditioning and refrigeration service business, further developing my skills in managing operations and solving technical problems and I hold tesda certifications in various technical fields.
-A.)Educational Background
1.Bachelor of Science in Marine Engineering
B.)Vocational Training -TESDA National Certificates & Levels<
1.Domestic Refrigeration & Air Conditioning NC II
2.Electrical Installation and Maintenance NC II
3.Instrumentation & Control Services II
4.Shielded Metal Arc Welding NC I & NC II
5.Gas Metal Arc Welding NC I & NC II
6.Gas Tungsten Arc Welding NC II
7.Pipelifting NC II
8.Plumbing NC II
9.Emergency Medical Services NC II
10.Contact Center Services NC II
12.Driving NC II
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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