As a Customer Service and Credentialing Specialist in the BPO industry, I excel in delivering exceptional client support while managing the verification and credentialing processes for service providers. My role combines addressing customer inquiries and resolving issues with meticulous verification of professional qualifications and compliance. By ensuring high-quality service and accurate credentialing, I enhance client satisfaction and uphold industry standards.
Experience: 6 months - 1 year
As a Credentialing Specialist, I am responsible for verifying and managing the qualifications and credentials of healthcare professionals to ensure compliance with regulatory standards and organizational policies. My role involves conducting thorough background checks, reviewing educational and professional records, and coordinating with various stakeholders to maintain accurate and up-to-date credentialing files. By ensuring that all credentials meet industry standards, I contribute to the delivery of high-quality patient care and support the overall integrity of the healthcare system.
Experience: 1 - 2 years
As a Customer Service Representative, I am dedicated to providing exceptional support and assistance to customers by addressing their inquiries, resolving issues, and ensuring a positive experience. My role involves actively listening to customer concerns, offering solutions, and maintaining a professional and friendly demeanor. By delivering accurate information and personalized service, I strive to enhance customer satisfaction and build lasting relationships.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.