Customer Service PRO| Virtual Assistant| Order Manager 

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 29th, 2025 (3 days ago)

Member Since

February 12th, 2023

Profile Description

I create loyal customers for E-Commerce brands. 

Hey, Upgrade to see actual info is my name and E-commerce CSR is my game!
- Experienced Customer Service Support for 4 years - Live Chats, Calls & Emails
-  Jack -of-all-trades and fueled by a track record of success with Big-League US Brands
- Forward - focused and highly perseverant; quick to identify problems and deliver solutions

Behold my skillset, here's what HIRING me will bring you —

CUSTOMER SERVICE SUPPORT
- Upholding zero inbox.
- Innovative solutions that go beyond standard troubleshooting.
- Anticipating potential challenges and act preemptively for better customer experience.
- Delivering in-depth customer data analysis to uncover trends, preferences, and pain points, enabling tailored strategies.
- Providing end-to-end assistance, from pre-purchase inquiries to post-sale follow-ups, for a comprehensive customer journey.
- Swiftly managing escalations with a network of experts to ensure that even the most complex issues are resolved effectively.
- Incorporating client feedback to iterate and innovate, optimizing CSR practices for continuous growth.

OTHER SERVICES I OFFER
- Order Management
- Administrative Support
- Virtual Assistant
- Social Media Management
- CRM - Client Relationship Management
- Amazon Product Researcher
- Shopify Management (orders, inventory and website navigation)
- Email Management
- Calendar Management
- Data Entry & File Management
- Content Writing & Copywriting
- Basic Graphic Design

Onward to e-commerce greatness and ready to team up with me? Start delegating today.

If you're sold and think we're a good fit ...
Please send me a MESSAGE here on OLJ ...
We can chat or set up a Discovery Call *wink*

My mission is your resolution. Let's create a winning formula that keeps customers coming back for more! 

Cheers,
Upgrade to see actual info