Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

November 7th, 2024 (today)

Member Since

December 27th, 2022

Profile Description

Hi there!
 
I'm Upgrade to see actual info Upgrade to see actual info
Upgrade to see actual info, a dedicated Customer Service Associate with over five years of
extensive experience with AT&T accounts. I've honed my skills in delivering
exceptional customer care, driving sales, and managing CRM systems efficiently.
 
In my previous
roles, I tackled diverse challenges businesses face in customer retention. From
maintaining consistent engagement to personalized experiences, I deeply
understand meeting and exceeding customer expectations. My expertise spans
outbound and inbound sales, data entry, customer retention strategies,
appointment setting, and closing sales.
 
Ensuring
high-quality, responsive service is a key pillar. I pride myself on resolving
issues efficiently by actively listening and offering tailored solutions.
Staying ahead of competitors and managing customer data effectively are
crucial, helping mitigate churn and leverage data for better retention.
 
I'm driven by
continuous learning and upskilling. I actively explore new tools and
technologies to enhance my capabilities and stay updated with industry trends.
Building strong brand loyalty and gathering valuable feedback are integral to
my approach, improving products/services while maintaining a competitive edge.
 
Effective
multi-channel communication is paramount. Whether email, social media, or
phone, I ensure consistent, meaningful, personalized interactions. Developing
and implementing effective retention strategies is where I excel, keeping
customers satisfied, engaged, and loyal.
 
Outside work, I
enjoy watching movies and playing with my pets, maintaining a balanced,
motivated mindset. Looking ahead, I aspire to grow my career in customer
service and sales, seeking opportunities to challenge myself, develop
expertise, and contribute to organizational success.
 
I welcome the
opportunity to connect and explore collaborations or insights in the dynamic
customer service field and beyond.
 
Let's have a
meaningful discussion and explore potential synergies.