CSR/ QA Analyst/ Team Leader

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

December 2nd, 2024 (today)

Member Since

December 26th, 2022

Profile Description

I have worked in the customer service industry for the past 4-5 years already, I have been trained for different line of businesses and departments. I have handled US, UK and local accounts. I have experience in both financial and health care accounts. I have worked as a customer service representative and have been promoted as QA Analyst, I also have experience handling a team as a supervisor. I have been trained for inbound, outbound, electronic mails, auditing calls/emails/loan applications, creating reports and many more. I have directly reported to the vice president at one of my previous companies. I am proficient in English and Filipino. I am computer literate and know how to use Microsoft tools like Word, Excel, etc. I have experience in training agents as well and creating daily reports.