I have worked in the customer service industry for the past 4-5 years already, I have been trained for different line of businesses and departments. I have handled US, UK and local accounts. I have experience in both financial and health care accounts. I have worked as a customer service representative and have been promoted as QA Analyst, I also have experience handling a team as a supervisor. I have been trained for inbound, outbound, electronic mails, auditing calls/emails/loan applications, creating reports and many more. I have directly reported to the vice president at one of my previous companies. I am proficient in English and Filipino. I am computer literate and know how to use Microsoft tools like Word, Excel, etc. I have experience in training agents as well and creating daily reports.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.