Anna

Virtual Assistant/Social Media Manager/Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

February 5th, 2025 (12 days ago)

Member Since

November 18th, 2022

Profile Description

As a versatile Virtual Assistant, I bring a comprehensive skill set encompassing talent acquisition, customer service, social media management, email management, data entry, lead generation, and video editing. With a passion for delivering exceptional client support, I excel in fostering positive relationships and ensuring customer satisfaction. My proficiency in social media management enhances online presence and engagement, while my meticulous email and data management skills guarantee efficient organization and communication. I have a knack for lead generation, identifying and targeting potential clients to drive business growth. With a commitment to excellence and adaptability, I am well-equipped to provide comprehensive virtual assistance to help clients succeed.

Top Skills

Customer Support

Experience: 6 months - 1 year

As a customer service representative, I excel at resolving customer concerns efficiently, particularly addressing delayed orders, which are a common issue. My proficiency in Zendesk allows me to streamline communications, track tickets effectively, and ensure timely resolutions. I thrive in maintaining customer satisfaction by delivering empathetic and solution-oriented support.

Customer Support » Email Support

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

I have successfully generated leads for various clients in different industries. My work has helped increase sales and revenue for the company. I am highly skilled in generating quality leads that convert into customers. I am also experienced in using various online tools and resources to generate leads.