Raffy

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

February 19th, 2025 (2 days ago)

Member Since

October 1st, 2022

Profile Description

As an organized professional service specialist, I bring over five years of expertise in executing projects with exceptional prioritization and multitasking abilities. My resourcefulness and collaborative spirit are underpinned by a profound understanding of customer relationship maintenance, meticulous record-keeping, and a commitment to elevating the customer experience. I am a detail-oriented team player, recognized for my robust organizational skills and my capacity to manage multiple projects concurrently without compromising accuracy. My focus is always on delivering excellence and efficiency in every task I undertake.

Top Skills

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

Managed administrative duties for multiple properties, ensuring timely execution of the property administrative calendar. Maintained accurate and up-to-date contact information for utility and vendor accounts, improving portfolio record accuracy. Scheduled and executed regular resident communications, ensuring timely updates and adherence to communication schedules. Updated and maintained team scorecard metrics for weekly meetings, supporting data-driven decision-making. Answered and screened calls to provide information, schedule appointments and take detailed messages. Uploaded files for team use on Google Suite and SharePoint. Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects. Greeted approximately 6 prospective tenants weekly. Promptly responded to tenant complaints and concerns for over 150 properties.