Virtual Assistant|Property Management|Social Media Handling

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

February 15th, 2025 (4 days ago)

Member Since

September 13th, 2022

Profile Description

Results-driven professional with 9+ years of experience in customer service, billing, sales, and administrative tasks. Expertise in customer handling, technical support, social media management, acquisition, disposition, property maintenance, and schedule coordination. Proven ability to manage complex billing processes, claims, and customer retention. Experienced across multiple roles and proficient with various tools. Provides recommendations to streamline processes for seamless transactions, ensuring efficient customer service and an exceptional customer experience.

Skills:
-Complex billing and invoicing
-Cold calling and lead generation
-Data entry and record management
-Social media and email handling
-Chat and email support
-Virtual assistant services
-Administrative tasks and organization
-Customer service and technical support
-Claims processing
-Product research
-Schedule coordination and planning
-Acquisition and disposition
-Property maintenance

Tools & Platforms:
-CRM Systems: Salesforce, Siebel, Customer Central, Omni, Macess, Skyspeed
-Communication Platforms: Slack, Zoom, Skype, Google Meet, Front
-Project & Task Management: Google Workspace, Google Calendar, Time Doctor
-Customer Service Tools: Clarabridge, CallTools, Genesys, OneView
-Billing & Support Systems: Navitaire, ABS, Opus
-Data Collection & Reporting: FastField
-Design & Media Tools: Canva, Capcut
-Security: Knox